Overview

The delivery radius setting helps determine the maximum distance that a Third-Party Delivery service will travel to deliver an order from the restaurant.

The delivery radius setting is crucial for restaurants utilizing Third-Party Delivery services as it determines the maximum distance that the delivery service will travel to deliver orders from the restaurant. This feature allows restaurants to specify the distance range, ensuring that their customers receive their orders promptly and effectively.

Steps to Configure Delivery Radius:

Step 1: Login to the Bitsila app

• To configure delivery radius, you need to login to the Bitsila app.

• Once you have logged in, you will be taken to the dashboard.

Step 2: Go to Business Module and Select Outlets

On the dashboard, go to the Business module and select the Outlets option.

Step 3: Choose Your Outlet

• From the list of outlets, choose the one that you want to configure the delivery radius for. 

• This will take you to the outlet's overview page.

Step 4: Click on Order Preference Tab and Edit Button

• On the outlet's overview page, click on the Order Preference tab.

• Then, click on the Edit button located on the right corner of the page.

Step 5: Go to Delivery Preference Tab and Set Delivery Preferences

Once you are on the order preference sheet, navigate to the Delivery Preference tab. Here, you can set your delivery preferences such as Advance Delivery Days, Minimum Order Amount, Packaging Charge, Free Delivery Above.

Here are the steps to configure delivery preferences:

• Advance Delivery Days: This setting allows you to specify the number of days in advance that your store will accept delivery orders. For example, if you set this to 5, your store will accept delivery orders for the next 5 days starting from today.

• Minimum Order Amount: This setting allows you to set a minimum order amount that a customer must meet to place an order for delivery.

• Packaging Charge: This setting allows you to set a charge for packaging materials used in the delivery process.

• Free Delivery Above: If you offer free delivery for orders above a certain amount, you can set that amount here.

By configuring these settings, you can ensure that your delivery preferences are aligned with your business needs and goals.

Step 6: Go to Order Delivery Configuration Tab and Set Up Coverage Radius and Preparation Time

After you have set your delivery preferences, go to the Order Delivery Configuration tab. Here, you can set up your Coverage Radius and Preparation Time.

• Coverage Radius: This setting specifies the maximum distance in kilometers that the restaurant will accept online orders for delivery.

• Preparation Time: This setting specifies the amount of time it takes for the outlet to prepare an order for delivery, from the time the order is received to the time it is ready for pickup or delivery.

Step 7: Save Changes

• Once you have set up your delivery preferences and configured your delivery radius, click on the Confirm button to save your changes.

Note: It is important to periodically review and update your delivery radius to ensure that you are providing the best possible service to your customers.

Delivery radius can affect your restaurant's ability to compete with other restaurants in your area. It is important to set a delivery radius that is competitive and that will allow you to reach as many potential customers as possible.

FAQs:

Q: Can I set different delivery radiuses for different outlets?

A: Yes, you can set different delivery radiuses for each outlet.

Q: Can I change the delivery radius at any time?

A: Yes, you can change the delivery radius at any time by following the steps outlined above.

Q: What happens if a customer is outside of the delivery radius?

A: If a customer is outside of the delivery radius, they will not be able to place an order for delivery.