Overview

This user guide provides step-by-step instructions on** how to cross-check the items sent to ONDC on the Bitsila platform. The ONDC (Open Network for Digital Commerce) module is a key feature of the platform that enables users to manage and track their digital commerce operations. The purpose of this guide is to help users navigate the ONDC module and ensure the accuracy of the items that have been sent to ONDC for a specific account. By following the steps outlined in this guide, users can effectively manage their ONDC events, maximize their Return On Investment on the platform, and streamline their digital commerce operations.

Steps to cross-check items sent to ONDC

Step 1:

Login to your account on the Bitsila platform.

Step 2:

Click on the ONDC module on the dashboard to access the ONDC events page.

Step 3:

In the search tab, search for the city for which you want to cross-check the items sent to ONDC.

Step 4:

To filter the results, click on the Filters button and then select Search from the dropdown in the Request Action tab, select the relevant city code (such as 080 for Bangalore) in the City field and the appropriate buyer app in the Buyer App tab.

Step 5:

Click on the ID for the account that you want to cross-check the items for. This will take you to the event details page.

Step 6:

On the event details page, click on the Action button and select Export SKU Count.

After clicking on the export button, a file containing the outlet name and SKU count will be downloaded. Open the downloaded file to review the information and cross-check the items that have been sent to ONDC for the selected account.

FAQ:

Q: Can I cross-check the items sent to ONDC for multiple accounts at once?

A: No, you will need to repeat the steps outlined in this guide for each account that you want to cross-check.

Q: What should I do if I find discrepancies in the items sent to ONDC?

A: If you find any discrepancies or inaccuracies in the items sent to ONDC, you should contact the Bitsila merchant support team for assistance.

Q: Can I edit or modify the items sent to ONDC once they have been submitted?

A: No, once the items have been submitted to ONDC, they cannot be modified or edited. It is important to verify the accuracy of the items before submitting them to ONDC.