1.0 Overview

In ONDC, when a purchase is made, the seller provides the goods and the buyer provides the money.

However, the transaction doesn't happen directly between those two entities. The buyer platform acts as the middleman between them and facilitates the purchase. This buyer platform is also responsible for acquiring the said buyer.

For this reason, the buyer platform charges a fee called the Buyer finder fee.

So, when a purchase is made, the convenience fee that was charged is divided into two parts. One is the buyer finder fee and the other is the seller convenience fee. 

In the invoice sent for the sellers, the buyer finder fee is deducted by the buyer and the remaining fee will be noted as the Seller Convenience fee.

By default, the buyer finder fee is 1 percent.

Now, with Bitsila’s new updates, this Buyer finder fee can be configured.

1.1 Conditions

To configure the buyer finder fee, the seller account should satisfy certain criteria.

1. The account should have the convenience fee flag enabled in its account settings.

2. The outlet that belongs to this account should have its variants and customizations flag enabled in its preferences.

In case, both of these flags are not enabled, or if you want to ensure that these are enabled, follow the steps below. If they are enabled, you can directly move to the configuration process.

1.1.1 Convenience Fee Flag

Navigate to the Accounts under the ONDC Module on the system side.

Click on the Account Name of the Account that you want to configure.

Click on the Edit Button under the General Info tab.

Scroll down to find the Convenience Fee flag. Enable it if it is not enabled.

Click on the Update Button.

1.1.2 Variants and Customization Flag

Navigate to the Accounts under the ONDC Module on the system side.

Click on the Account name of the Account that you want to configure.

Go to the Outlets Tab.

Select the outlet that you want to configure the fee for.

Go to the preferences tab.

Click on Edit.

Enable the Variants and Customization Flag if it was not enabled before.

Click on the Update Preferences Button.

Now the account is ready for configuration of the buyer finder fee.

2.0 Configuration Process

Navigate to the admin module on the system side and select ONDC Platform Charges.

You can see the table with all the previously configured charges.

Click on the Create New under the Actions dropdown.

Enter the Title, which is the name of the charge.

Select the Business category from the dropdown.

You can configure the charges on the account level, outlet level, category level, group level and item level, based on your preference.

Once you finish the selection, enter the Seller Charges percentage.

Enter the Buyer Charges Percentage.

Enter the Maximum Buyer Charges Percentage.

Configure the start and end date if you want.

Click on Create.

The charges are configured and for any order that meets this criteria, the buyer finder fee will be applicable.

3.0 FAQs

Q1: What is the Buyer Finder Fee in ONDC, and how is it calculated?

A1: The Buyer Finder Fee in ONDC is a fee charged by the buyer platform when a purchase is made. It is a part of the convenience fee charged during a transaction. By default, the Buyer Finder Fee is set at 1 percent.

Q2: How is the convenience fee split between the Buyer Finder Fee and the Seller Convenience Fee?

A2: When a purchase is made, the convenience fee is divided into two parts - the Buyer Finder Fee and the Seller Convenience Fee. The Buyer Finder Fee is deducted by the buyer, and the remaining fee is noted as the Seller Convenience Fee in the invoice sent to the sellers.

Q3: Can I configure the Buyer Finder Fee in ONDC?

A3: Yes, with the new updates, you can configure the Buyer Finder Fee in ONDC. This allows you to customize the percentage of the fee based on your preferences.

Q4: What conditions must be met to configure the Buyer Finder Fee?

A4: To configure the Buyer Finder Fee, ensure that the convenience fee flag is enabled in the account settings and the outlet has its variants and customizations flag enabled in its preferences.

Q5: How do I enable the Convenience Fee Flag for my account?

A5: Navigate to the Accounts under the ONDC Module, click on the Account Name, go to the General Info tab, and enable the Convenience Fee flag. Click Update to save changes.

Q6: How do I enable the Variants and Customization Flag for my outlet?

A6: Navigate to the Accounts under the ONDC Module, click on the Account Name, go to the Outlets Tab, select the outlet, go to the preferences tab, and enable the Variants and Customization Flag. Click Update Preferences to save changes.

Q7: What is the process for configuring the Buyer Finder Fee?

A7: Navigate to the admin module, select ONDC Platform Charges, click on Create New, enter charge details, select the level of configuration, set percentages, and click Create. The charges are then applicable based on the configured criteria.

Q8: Can I configure charges at different levels, such as account, outlet, category, group, or item level?

A8: Yes, you can configure charges at different levels based on your preference - account level, outlet level, category level, group level, or item level.

Q9: How do I update or modify the configured charges?

A9: Navigate to ONDC Platform Charges, find the charge in the table, and click on Edit. Make the necessary changes and click Update to save the modifications.

Q10: Is there a maximum limit for the Buyer Charges Percentage, and how do I set it?

A10: Yes, you can set the Maximum Buyer Charges Percentage during configuration to define the upper limit for the buyer charges applicable. Enter the maximum percentage in the provided field.