Overview

This comprehensive guide will lead you through the journey of crafting, altering, and overseeing customizations and price overrides, enabling you to provide personalized product choices to your clientele. Whether your aim is to fine-tune prices, activate store-specific customizations, or manage availability across diverse sales platforms, this manual offers a comprehensive solution. The guide is organized into two primary sections, each focusing on distinct levels of customization and pricing administration.

1. Account or Catalog Level Override

Step 1: Create Customizations

Creating customizations in the Bitsila application allows you to offer tailored options to your customers. Follow these steps to create new customizations:

Login to Bitsila Application:

Open your web browser and log in to the Bitsila application using your credentials.

Navigate to the Product Module:

Once logged in, you'll land on the dashboard. Locate and click on the Product module. This module is where you manage your product offerings.

Access the Customization Section:

Within the "Product" module, find and click on the Customization section. This is where you'll define and manage customizations for your products.

Initiate New Customization:

Look for the option to Create New customization. Click on it to begin the process of adding a new customization.

Select Group and Enter Name:

In this step, you'll categorize your customization by selecting a Group. This helps organize your customizations. Enter a meaningful and descriptive name for your customization.

Add Customization Options:

Click on the Add Options button to start including customization choices for your product.

Specify Option Details:

For each customization option, fill in the following details:

Item Name: Identify the specific item to which this customization applies.

Option Name: Provide a clear name for the customization option.

Option Type: Define the type of option (e.g., size, color, add-on).

Price: Set the price adjustment for this customization option.

Status: Select Active to make this customization option available.

Create the Customization:

Once you've filled in the necessary details, click on the Create button to add the customization option to your list.

Add Multiple Options:

If your product has multiple customization choices, repeat steps 6 to 8 for each option. Click on Add Options to include additional choices.

Step 2: Modify Customization Prices and Details

Once you've created customizations for your products in the Bitsila application, you may need to adjust their prices and other details. Here's how you can modify customization prices and details effectively:

Access Customization Management:

From the dashboard, navigate to the Products module, which is your hub for managing product-related activities.

Choose the Specific Item:

Locate and select the particular item for which you want to modify customization details. Click on the item to access its configuration.

Scroll Down to Customizations:

Scroll down the item's configuration page until you find the section labeled Add Customizations.

Add Customization Options:

Click on Add within the "Add Customizations" section to start modifying customization options for the chosen item.

Specify Customization Details:

Choose the desired Customization Name from the list of available customizations.

Select the preferred customization options for this item.

Enter the minimum and maximum limits for the chosen customization.

Click Add to apply the selected customization to the item.

Refresh the Page:

Refresh the page to ensure that the newly added customizations are displayed accurately.

Modify Customization Prices:

Locate the customization you want to modify on the page. Click on the ellipsis button next to the customization name, and then select Edit.

Select Variant Type:

In the customization edit window, you'll find a Type dropdown.

Choose the appropriate variant type from the options: Item Variant, Stock Variant, or Other Variant.

Specify Variant Details:

Depending on the variant type:

For "Stock Variant," enter the stock variant percentage in the provided field. This percentage will be used to calculate the item price. Stock Variants are non-inventory items, so the pricing is calculated based on the percentage provided.

For "Item Variant," select the linked item from the options.

Choose a "Price Type" (percent or fixed) and Enter Value Percent. Percent-based pricing is calculated based on a percentage of the item price, while fixed pricing is a specific amount in the currency (rupees).

For "Other Variant," pricing is always in absolute terms (rupees). These customizations add to the overall pricing without involving stock deductions or inventory adjustments.

Set Additional Details:

Ensure the customization is marked as Active.

If this variant should be the default for the base item, enable "Is Default."

If the item will be fulfilled from the Factory, enable "Is Factory Item."

Override Default Pricing:

Enter the "Channel Price" to override the default price for this customization

Enter the Price Online for B2C Online sales.

Enter the Price POS for B2C POS sales.

Enter "B2B Online %" and "B2B POS %" to adjust pricing for B2B channels.

Enable Channel-Specific Availability:

Determine where this customization is available by enabling or disabling the checkboxes for "Is Online," "Is POS," "Is B2B POS," and "Is Aggregator."

Color Code and Update:

Choose a color code to visually distinguish this customization.

Click Update to save the modified customization details.

2. Store Level Customization and Price Overrides

Managing customization and price overrides at the store level is crucial to cater to specific outlets and sales channels. Here's how you can effectively modify store-level settings and prices in the Bitsila application:

Access the Business Module:

Start by logging in to the Bitsila application and landing on the dashboard.

Navigate to Outlets:

Locate and click on the Business module. This is where you manage your business-related settings, including outlets.

Select the Target Outlet:

Within the "Business" module, choose the specific outlet for which you want to modify customization and pricing. Click on the outlet to access its details.

Modify Customization for Store:

In the outlet details page, look for the item you wish to customize. Click on the ellipsis icon (three dots) next to the item, and then select Edit Customization.

View Store Level Customization:

Once in the customization edit window, you'll see the store-level customization options.

Enable/Disable Store Availability:

• Check the Store Enabled checkbox to make the customization option available for sale in the selected store.

• Uncheck it to remove the customization from this store.

Channel-Specific Availability:

• Note that enabling or disabling "Store Enabled" will determine whether the customization is available for sale in this specific store.

• If "Store Level" is disabled, the customization will be inactive across all sales channels.

• If "Store Level" is enabled but specific sales channels (B2C POS, B2C Online, B2B POS, Other) are disabled, the customization won't be available in those particular channels.

Price Level Override:

• Prices set at the store or outlet level will take precedence over the account-level prices.

• For example, changing the price for B2C Online at the store level will impact only the B2C Online price for that store.

Variant Type Pricing:

• Stock Variant: The pricing will be shown as a percentage based on the stock variant you've set.

• Other Variant: Prices are always displayed in absolute values (rupees).

• Item Variant: Pricing for item variants is managed at the item level, and it can be either percentage-based or a fixed amount, depending on your settings.

Note:

Enable or disable overrides are possible for all three types of variants: stock variant, other variant, and item variant (except price override for item variant, which is managed at the item level).

Item variant prices can only be edited at the item level since they are linked to specific items. Pricing for other variant types can be managed at the customization level.

FAQs

Q: What are customization overrides?

A: Customization overrides refer to the ability to adjust and manage product customizations and prices at different levels, such as account/catalog and store levels. This allows businesses to tailor their offerings to specific customer preferences and sales channels.

Q: How do I create customizations in the Bitsila application?

A: To create customizations, log in to the Bitsila application, navigate to the Product module, click on Customization, and follow the steps outlined in the guide to add options, set names, types, prices, and more.

Q: Can I have different prices for the same customization in different sales channels?

A: Yes, you can set different prices for the same customization across various sales channels, such as B2C Online, B2C POS, and B2B. The guide explains how to configure channel-specific prices.

Q: How do I enable or disable a customization for a specific outlet?

A: In the Store Level Customization section, follow the steps to access the Business module, select the target outlet, and enable/disable the "Store Enabled" option. This controls whether a customization is available for sale in a particular store.

Q: How do I ensure customization is available only in specific sales channels?

A: In the Store Level Customization section, you can enable or disable specific sales channels (Is Online, Is POS, Is B2B POS, Is Aggregator) to control where customization is available.

Q: Can I modify customization details and prices after they are created?

A: Yes, you can modify customization details and prices by following the steps in the guide. Click on the ellipsis icon next to the customization name and select "Edit" to make changes.

Q: Can I apply customization and price changes to specific outlets only?

A: Yes, the guide explains how to make store-level customizations and price overrides, ensuring that changes are limited to specific outlets while maintaining consistency across other channels.